IT Governance Framework

The IT Infrastructure Library (ITIL) is the best practice framework that enables IT to support the University effectively, efficiently, and safely. CSC利用7个 指导原则:

• 关注价值.
• Collaborate and promote visibility.
• Optimize and automate.
• 从你所在的地方开始.
• Progress iteratively with feedback.
• Keep it simple and practical.
• Think and work holistically.